FAQ
THE BRAND
What is Archived Souls?
Who makes this?
Is there more coming?
THE GARMENT
What is cut & sew?
What is 450 GSM?
What’s inside it?
What’s the fit?
How does the sizing run?
What sizes are available?
Will it shrink?
How do I care for it?
Will the wash fade over time?
ORDERING
When does it drop?
What does it cost?
How many are being made?
Will it restock?
How do I get early access?
What payment methods do you take?
Can I change or cancel my order?
SHIPPING
Where do you ship?
How long until it ships?
How long will shipping take?
How do I track my order?
My tracking says delivered but I don’t have it.
My package arrived damaged.
RETURNS
Can I return it?
Can I exchange for a different size?
What counts as a defect?
CONTACT
Orders — orders@archivedsouls.com
General inquiries and everything else — records@archivedsouls.com
You can also reach us through the contact page. We answer as fast as we can, and we read everything.